Cloudora Tech LLC (“Cloudora”, “we”, “us”, or “our”) provides technology-related services including, but not limited to:
- Software development and customization
- IT consulting and system design
- Digital solutions, automation, and integration
- Technical advisory and implementation services
- Project-based and subscription-based services
These Terms and Conditions (“Terms”) govern all use of our website, services, quotations, invoices, payment links, and any agreement entered into between Cloudora and the client (“Client”).
By accessing our services or completing a payment, the Client agrees to be bound by these Terms.
Any quotation (“Quote”) issued by Cloudora is valid for the period stated in the quote, unless otherwise specified.
A contract is deemed formed when the Client:
accepts a quote in writing, or
completes payment via a Cloudora-issued invoice, payment link, or Stripe Checkout.
Individual agreements or written confirmations shall prevail over these Terms where explicitly agreed
The scope of services is defined exclusively by the accepted Quote, proposal, or written agreement.
Cloudora may deliver services using internal staff or qualified third parties.
Unless expressly agreed, Cloudora does not guarantee specific business results, financial outcomes, or regulatory approvals.
Any additional work outside the agreed scope may be billed separately
The Client agrees to:
Provide accurate, complete, and lawful information required for service delivery.
Cooperate reasonably and in a timely manner, including providing access, materials, or approvals when required.
Ensure that any content, data, or instructions supplied do not violate applicable laws or third-party rights.
Cloudora is not responsible for delays or failures caused by incomplete, inaccurate, or late Client input.
The Customer agrees to:
Provide accurate and complete registration and billing information.
Maintain secure credentials and protect access to their services.
Regularly back up all data hosted on Cloudora’s infrastructure.
Ensure all hosted content and usage comply with applicable laws.
Cloudora is not responsible for data loss resulting from Customer failure to perform backups.
The following activities are strictly prohibited:
Spam, phishing, or unsolicited bulk messaging
Malware, ransomware, botnets, or hacking activities
Hosting illegal content or content violating third-party rights
Activities that excessively consume system resources or disrupt other customers
Cloudora reserves the right to suspend or terminate services immediately in case of violations.
Fees are due in advance unless otherwise stated.
Accepted payment methods include credit/debit cards and other payment methods offered via third-party payment processors.
Failure to pay may result in suspension or termination of services.
Cloudora may adjust pricing with prior notice for recurring services
Fees are due in advance unless otherwise stated.
Accepted payment methods include credit/debit cards and other payment methods offered via third-party payment processors.
Failure to pay may result in suspension or termination of services.
Cloudora may adjust pricing with prior notice for recurring services
Cloudora targets an annual average uptime of 99.9%, excluding scheduled maintenance and force majeure events.
Scheduled maintenance will be announced in advance where possible.
Cloudora does not guarantee uninterrupted service availability.
Cloudora processes personal data in accordance with applicable data protection laws.
The Customer remains responsible as data controller for all data stored on Cloudora’s systems.
Data transmission over the internet may not be fully secure.
All software, systems, and infrastructure remain the property of Cloudora or its licensors.
The Customer receives a limited, non-exclusive right to use the services during the contract term.
Cloudora is not liable for indirect or consequential damages, including loss of data or profits.
Cloudora’s total liability is limited to the fees paid by the Customer for the affected service period.
Nothing excludes liability for fraud or willful misconduct.
Cloudora may suspend or terminate services for:
payment default
violation of these Terms
illegal or abusive usage
Termination does not entitle the Customer to refunds.
Cloudora shall not be liable for service interruptions caused by events beyond reasonable control, including natural disasters, power outages, network failures, or third-party provider issues.
These Terms shall be governed by the laws applicable to Cloudora Tech LLC, without regard to conflict-of-law rules.
Cloudora may update these Terms at any time. Continued use of services constitutes acceptance of updated Terms.
