Cloudora Tech LLC (“Cloudora”, “we”, “us”, or “our”) is committed to protecting your privacy and personal data.
This Privacy Policy explains how we collect, use, store, and protect personal data when you:
Visit our website
Register for an account
Use our hosting and infrastructure services
Make payments
Contact our support team
Cloudora Tech LLC is the data controller responsible for processing your personal data under applicable data protection laws. For privacy-related inquiries, please contact us via the contact details listed on our website.
a) Website & Technical Data
IP address
Browser type and version
Operating system
Date and time of access
Pages visited
This data is collected automatically for security, stability, and performance purposes.
b) Account & Customer Data
When you register or place an order, we may collect:
Full name
Email address
Billing address
Country
Company name (if applicable)
Tax or business identification information (if applicable)
c) Payment Data
Payments are processed by third-party payment providers (e.g. Stripe).
Cloudora Tech LLC does not store full credit card details.
We may receive limited payment-related data such as:
Payment status
Transaction ID
Amount and currency
d) Support & Communication Data
When you contact us, we may collect:
Name
Email address
Message content
Technical or account-related information provided voluntarily
We process personal data for the following purposes:
Providing and operating hosting services
Account creation and management
Payment processing and fraud prevention
Technical support and customer service
Security monitoring and abuse prevention
Legal and regulatory compliance
We process personal data based on one or more of the following legal grounds:
Performance of a contract
Compliance with legal obligations
Legitimate business interests (e.g. security, fraud prevention)
User consent (where required)
We may share personal data with:
Payment processors (e.g. Stripe)
Infrastructure providers and data centers
Security and fraud prevention services
Legal or regulatory authorities (when required by law)
All third-party providers are required to protect personal data and process it only in accordance with applicable laws.
Your data may be processed or stored outside your country of residence, including jurisdictions that may have different data protection laws.
Where required, we apply appropriate safeguards to protect your personal data.
We retain personal data only for as long as necessary:
To provide services
To comply with legal and accounting obligations
To resolve disputes or enforce agreements
Once retention is no longer required, data is securely deleted or anonymized.
We implement appropriate technical and organizational security measures to protect personal data against:
Unauthorized access
Loss or destruction
Misuse or alteration
However, no method of transmission over the internet is 100% secure.
Depending on applicable law, you may have the right to:
Access your personal data
Request correction or deletion
Restrict or object to processing
Withdraw consent (where applicable)
Request data portability
Requests can be made via our official contact channels.
We use cookies and similar technologies to:
Ensure website functionality
Improve performance and user experience
Analyze traffic (with consent, where required)
You may control cookie settings through your browser or cookie banner.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
We may update this Privacy Policy from time to time.
Updates will be effective upon publication on our website.
If you have questions about this Privacy Policy or how we handle your data, please contact Cloudora Tech LLC through the official contact details listed on our website.
